Privacy Policy

1. Introduction

Hyphrki ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hyphrki.com and use our Instagram automation services.

By accessing or using our Service, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the site.

2. Data Collection & Meta Platform Data

We provide services that interact with the Meta Platforms (Instagram and Facebook). To provide these services, we process certain data in accordance with Meta's Platform Terms and Developer Policies.

Data We Collect:

• Account Information: Your name, email address, and profile information when you register.
• Platform Data: Public profile information, media, comments, and messages from your connected Instagram and Facebook accounts, solely for the purpose of providing automation services at your direction.
• Payment Information: We use payment processors (like Razorpay/Stripe) to handle payments. We do not store your credit card details on our servers.

3. How We Use Your Data

We use the collected data for the following specific purposes:

• Service Provision: To automate responses to comments and DMs as configured by you.
• Compliance with Meta Policies: We strictly adhere to the legitimate use cases allowed by Instagram's Messaging API (e.g., managing conversations, customer service).
• Communication: To send you updates, security alerts, and support messages.

We DO NOT sell, rent, or trade your personal data or your audience's data to third parties. Your data is used solely to provide the Hyphrki service to you.

4. LIMITED USE POLICY (Meta Compliance)

Hyphrki's use and transfer to any other app of information received from Google APIs or Meta APIs will adhere to the respective Meta Platform Terms and Google API Services User Data Policy, including the Limited Use requirements.

5. Data Retention & Deletion

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. You have the right to request the deletion of your data at any time.

To request data deletion: Please email us at [email protected] or use the "Delete Account" feature within your dashboard. We will process your request in accordance with applicable laws (GDPR/CCPA).

6. Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.